Terms and Conditions

Welcome to the TGM Graduation website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or placing an order.

1. General Information

Company Name: TGM Graduation
Website: tgmgraduation.com
These Terms and Conditions govern the use of our website and the purchase of our products and services.

2. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use our website and make purchases.
You agree to use the website only for lawful purposes and not to engage in any activity that disrupts or interferes with its functionality.

3. Orders and Payments

Product Availability: All orders are subject to product availability. In case of unavailable stock, we will notify you and offer alternatives or a refund.
Pricing: Prices are listed in Canadian Dollars (CAD) and are subject to change without prior notice.
Payment Methods: We accept [list payment methods, e.g., credit cards, PayPal]. Payments must be completed at checkout.
Order Confirmation: An order confirmation email will be sent after purchase. Please review the details and contact us immediately if corrections are needed.

4. Shipping and Delivery

We ship orders within Québec. Delivery timelines may vary depending on location and product availability.
TGM Graduation is not responsible for delays caused by shipping carriers or unforeseen circumstances.
Delivery fees will be calculated at checkout based on the shipping address.

5. Returns and Refunds

Eligibility: Returns are accepted within 14 days of delivery for unused and undamaged items in their original packaging.
Custom Products: Customized or embroidered items are non-refundable unless there is a manufacturing defect.
Process: To request a return, contact us at [Insert Email Address]. Refunds will be processed after we receive and inspect the returned item(s).
Shipping fees for returns are the customer’s responsibility unless the return is due to an error on our part.

6. Customization Services

Custom embroidery and alterations are final sale and non-refundable.
Customers must approve designs or text before production. TGM Graduation is not liable for errors in approved designs.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of TGM Graduation and protected by copyright laws.
You may not reproduce, distribute, or use any content without our written consent.

8. Limitation of Liability

TGM Graduation is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability is limited to the amount paid for the product or service in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Modifications to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date.